top of page

Frequently Asked Questions (FAQs)

Black Modern Car

  1. What does the inspection entail?

    • The inspection involves a comprehensive assessment of the vehicle's condition, covering various components such as the engine, transmission, brakes, suspension, and more.

  2. How will I get my report?

    • Your inspection report will be delivered electronically via email or through our online platform for easy access.

  3. Can I cancel my inspection?

    • Yes, you can cancel your inspection within our 24-hour cancellation policy.

  4. Do you provide refunds in case the seller does not show up for the inspection?

    • No refunds are provided, but we will make every effort to reschedule the appointment. Additionally, our inspector will take pictures of the location visited.

  5. Is there any guarantee on the inspection?

    • No, there is no guarantee on the inspection as it is based on the vehicle's condition at the time of inspection.

  6. When will my report be ready?

    • Your report will typically be ready within [specified timeframe] after the completion of the inspection.

  7. When do I pay for the inspection?

    • Payment for the inspection is due at the time of booking.

  8. What is the cancellation policy?

    • Our cancellation policy allows for cancellations up to 24 hours before the scheduled inspection.

  9. My registration is expired. Can I hire you to do an inspection?

    • Yes, we can still conduct the inspection, but we will not drive the car.

  10. Can I change the vehicle I ordered an inspection on?

    • No, once the inspection is ordered for a specific vehicle, it cannot be changed.

  11. How long will I be able to view my report?

    • You will have access to view your inspection report for [specified timeframe] after it has been generated.

  12. Do you charge a mileage fee?

    • Our fees may include travel expenses within a certain radius, but additional mileage fees may apply for locations outside this radius.

  13. What happens if they sell the vehicle I ordered an inspection on?

    • If the vehicle is sold before the scheduled inspection, please notify us as soon as possible to discuss any options or next steps.

  14. Will you share the report with the seller?

    • No, we do not share the inspection report with the seller unless requested and authorized by you.

  15. What if my inspection is delayed due to the vehicle needing repairs?

    • Please contact us as soon as possible if the inspection is delayed due to vehicle repairs, and we will work with you to reschedule.

  16. Do you look at Salvage Title Vehicles?

    • Yes, we can inspect salvage title vehicles, but please be aware that additional considerations may apply.

  17. Will you test drive the vehicle?

    • Yes, our inspection includes a test drive to evaluate the vehicle's performance.

  18. Can I use your report for obtaining a loan for a vehicle?

    • It depends on the lender's policies, but some lenders may accept our inspection report for loan purposes. Please check with your lender for confirmation.

bottom of page